2025 SCAN Medicare Certification ExamBy Brian Platte / August 1, 2024 True or False. In following with our Code of Conduct, you can call SCAN’s EthicsPoint Hotline: 1-877-863-3362 or go to www.ethicspoint.com to report Fraud, Waste and Abuse to SCAN. True False Which document should be completed with EVERY enrollment to ensure we coordinate care appropriately for your client, our new SCAN member? A. Coordination of Care form B. Pre-Enrollment Qualification Assessment form C. Receipt of Application form D. Permission to Send Health Information form What new tailored plan will SCAN be offering in 2025? A. Allied B. Evergreen C. Navigate D. Inspired In regard to SCAN’s Code of Conduct, it’s our written commitment to follow SCAN’s ethical standards to: A. Represent SCAN honestly B. Act with integrity C. Treat others with respect D. All of the Above Per CMS guidelines, what document MUST be shown and explained to every prospect when conducting a sales presentation? A. Benefit Highlight B. Star Rating Sheet C. Local area plan marketing brochure D. Supplemental contact sheet What is the new True out of Pocket Max (TrOOP) that members will experience in 2025? A. $5,000 B. $8,000 C. $2,000 D. None of the Above Who should you instruct your client to call if they are having issues with a bill they received? A. 1-800-Medicare B. SCAN Sales Support Team C. Ghost Busters D. SCAN Member Service Advocates On the SCAN Marketing Storefront, there will be new marketing materials coming soon for the 2025 AEP? True False Whenever I have questions about SCAN Health plan, I can: A. Review my Sales Agent Guide and Sales Tools on www.SCANAgentPortal.com B. Call Sales Support or my Broker Account Executive C. Go to www.scanhealthplan.com D. All of the above are GREAT resources! What steps are required to complete my SCAN Certification for 2025? A. Pass 2025 AHIP B. Complete the SCAN Online Certification training C. Have an active contract with SCAN D. All of the Above ResultsVote
