2025 Elderplan Medicare Certification ExamBy Brian Platte / August 1, 2024 In 2025, Elderplan will have (7) Medicare Advantage Plan options. True False In some cases, members will be responsible for paying for out-of-network services not covered by Elderplan True False A beneficiary will qualify for EPIC (SPAP) if they are under 65 years of age with certain disabilities. True False Elderplan is not: A Medicare Advantage Prescription Drug Plan (MA-PD) Licensed by the Centers for Medicare & Medicaid Services (CMS) Both A and B A stand-alone Prescription Drug Plan (PDP) In 2025, Elderplan's Extra Help (009) and Flex (016) plans will be available in Nassau county. True False Members may ask Elderplan to cover a prescription that is not on the formulary, with no guarantee that it will be approved. True False Quantity Limits is when the plan limits the amount of the drug the plan will cover, or for a defined period of time (i.e.: 30 tablets per prescription of Zetia). True False It is critical that Sales Agents complete the following fields on the Enrollment Form: True False If Elderplan denies an exception request, the member does not have the right to appeal the decision. True False Certain drugs require a beneficiary or their physician to get prior authorization from Elderplan before the pharmacy will fill their prescription. This is known as Limited Access drugs. True False In a case where the beneficiary has agreed to an appointment to discuss a specific product (i.e.: PDP), an agent cannot discuss a MA product during that same meeting unless the beneficiary requests it. True False Members may self-refer to a plan provider without a referral or approval in advance from their PCP for the following services: True False If a particular service is not included in the plan's Summary of Benefits, it is safe to assume the service is covered under basic covered services. True False If a member in our Extra Help plan has the Epic Deductible plan, they must meet their Elderplan Part D deductible and their Epic deductible before Epic assists with lowering their copayments between $3-$20: True False The name on the enrollment form should be written exactly as it appears on the Medicare card, even if the spelling is incorrect. True False Which statement(s) are TRUE regarding a Scope of Appointment: Scope of Appointment must be agreed upon either in writing or on a recorded call by the prospective member prior to the presentation. An agent cannot agree to the Scope of Appointment on behalf of the beneficiary. When the beneficiary requests additional information regarding a new product type, the agent must have the beneficiary sign a new Scope of Appointment form All of the Above Step Therapy and Limited Access are examples of prescription utilization management tools that may be administered by the plan: True False If a member in our Extra Help plan has the Epic Fee plan, they will be required to meet their Elderplan Part D deductible, if they have one: True False The following drugs are not covered (or "Excluded Drugs"). Select all that apply: Drugs used for anorexia, weight loss, or weight gain Drugs used for cosmetic purposes Drugs used for the symptomatic relief of cough or colds Prescription vitamins and mineral products, except prenatal vitamins and fluoride preparations A standard appeal time for prescription drug appeal is: 7 days 30 days 72 hours 60 days A standard appeal time for health services is: 24 hours 7 days 30 Days 60 days Elderplan offers an Over-the-Counter (OTC) card for all plans. True False In the Flex plan (016), members will receive both an OTC card and transportation benefit: True False Members should contact member services for the following reasons: To request a PCP change or OTC card replacement To make a complaint if they have problems related to getting services or payment for services that they believe are covered Concerns or problems getting their medication All of the above The amount a member pays for a prescription depends on: Select all that apply: The coverage phase the member is currently in Type of drug classification/tier Where the prescription is filled None of the above Medicare beneficiaries with limited income may qualify for the Medicare Savings Program (MSP) which will help lower their prescription drug costs: True False In most cases, the member's effective date of coverage will be: The day the Sales Agent receives, signs and dates the enrollment form The first day of the month following the month in which the completed enrollment form is received 30 days after the Sales Agent receives, signs and dates the enrollment form None of the above Elderplan will generally cover the drugs listed in the formulary as long as: The drug is medically necessary The drug is used for its FDA-approved purpose Other coverage rules are followed All of the above Members in the EPIC Fee Plan will always receive assistance with their Part D Plan premium True False It is unacceptable for a spouse to sign and date an enrollment form for their husband or wife unless the spouse is the Durable Power of Attorney for Healthcare. True False ResultsVote