2025 eternalHealth MA Certification ExamBy Brian Platte / July 26, 2024 How many plans is eternalHealth offering for 2025 for both AZ and MA? 5 3 6 2 As an ready to sell agent, you are able to order marketing and sales materials to use with your clients or at events, all at no cost to you. True False What differentiates eternalHealth from other carriers? A comprehensive technology that uses AI and machine learning to improve operational effectiveness Product sustainability is a focal point of plan design Increased resources for Member service and Clinical outreach All of the above Choice #5 The eternalHealth Forever (MA) and Horizon(AZ) plans are a fit for individuals who need access to affordable care and extra benefits, however, doesn't plan to travel much as they must see in-network providers. True False As an agent, you have a question on how to use the tools in the broker portal, what should you do? Contact broker support via email at brokersupport@eternalhealth.com Call up your friend who is an agent and ask them for help Contact broker support via phone at 800-727-6194 1st or 3rd answer The eternal Give Back (MA) and Grand Give Back (AZ) plans are a fit for individuals who are new to Medicare and/ or have low medical needs as these plans will have higher copays and coinsurance for some benefits, but will give back per month into their Part B Reduction? True False Which of the following actions are agents not permitted to do? Make unsolicited calls Call individuals who have given permission for a plan agent or broker to contact them Return phone calls and messages from individuals or plan enrollees Call current plan enrollees At a sales event you may provide a full meal and gifts for all attendees? True False The Marketing Portal provides agents with a way to obtain personalized flyers, brochures, one-pagers, sales kits, promotional items and paper applications at a cost of? $1 per item up to 100 items Zero cost to the agent 50% of the cost to print the materials Cost varies depending on the material ordered Events that are designed to steer or attempt to steer potential enrollees towards a plan or limited set of plans is an Educational Event. True False At a sales event, you may provide light snacks and refreshments, however combined they cannot add up to a meal. True False Which of the following topics should an agent reach out to Broker Support for assistance? Contracting Questions Commission Questions Broker Portal Questions All of the Above All calls with beneficiaries including enrollment calls must be recorded and provided upon request. True False The available eternalHealth plans in Arizona are Horizon, Grand Give Back and Valor? True False Which of the following topics should an agent reach out to Broker Support for assistance? Contracting Questions Commission Questions Broker Portal Questions All of the Above ResultsVote